Informal performance monitoring
An unplanned and unstructured supervisory observation, during which feedback should be provided.
I. Personnel Supervision and Management
Outcome-based feedback
Feedback intended to correct problems in staff behavior that produce specific permanent products (e.g., organization of materials, observable change in client’s behavior, completed progress notes, etc.).
Performance diagnostic checklist-human services (PDC-HS)
An informant-based functional assessment used to help supervisors identify the environmental variables related to poor employee performance and design function-matched interventions based on the findings.
Performance diagnostic checklist-human services (PDC-HS) Read More
Performance monitoring
A systematic and objective observation method of staff performance used to ensure procedural fidelity and effectiveness of training and to assess for areas of needed support.
Publicly posted feedback
Praise for an individual is posted in a public location for all staff to see.
Task clarification
An antecedent staff training intervention that clarifies and prompts behavioral tasks and reminds staff of performance expectations.
Written feedback
A supervisor’s feedback is delivered as a written response to an observed supervisee performance using a score form or written summary of the feedback.