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Shipping
- How long does shipping within the United States take?
- Do you ship internationally?
- Will I pay customs fees on international shipments?
- How long does international shipping take?
- Can I upgrade to faster international shipping?
- International Shipping Policy
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Returns
- What is PTB’s return policy?
- What if my order is returned as undeliverable?
- Are PTB Mock Exams returnable?
- Can I get a refund on a Workshop?
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Study Manual
- What version of the PTB ABA Exam Study Manual should I have?
- Do I have the most updated version of the 6th Edition Test Content Outline PTB ABA Exam Study Manual?
- What is the difference between the PTB ABA Exam Study Manual based on the 6th Edition Test Content Outline and the PTB ABA Exam Study Manual based on the 5th Edition?
- If I already have the PTB ABA Exam Study Manual based on the 5th Edition Task List, do I need to buy the 6th Edition Manual based on the Test Content Outline?
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Exam Prep Workshop
- Do I need an internet connection or data access to join my Workshop?
- Is the PTB ABA Exam Study Manual required for the Big Exam Prep Workshop?
- Does the PTB Big Exam Prep Workshop include the PTB ABA Exam Study Manual?
- How long is the PTB Big Exam Prep Workshop?
- Are the PTB Big Exam Prep Workshops recorded?
- Do I need a camera or microphone to participate in the PTB Big Exam Prep Workshop?
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MiniBig
- How many questions do the PTB MiniBig mock exams feature?
- How many attempts will I have?
- How long will I have access to the PTB MiniBig course materials?
- Will I have access to a MiniBig score report?
- How do I access my MiniBig score report?
- Will I have access to MiniBig answer explanations?
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Big Mock Exam
- How long will I have access to the PTB Big Mock Exam?
- Will I receive a score report with the mock exam?
- Will I have access to the PTB Big Mock Exam answer explanations and rationales?
- How do I access my PTB Big Mock Exam score report?
- Does the PTB Big Mock Exam include the same questions as the PTB Big Exam Prep Workshop, PTB Mini Mocks, or the PTB MiniBig?
- Can I have the PTB Mock Exams read to me using text-to-speech software?
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Mini Mocks
- How many questions do the PTB Mini Mocks contain?
- How long will I have access to the PTB Mini Mock?
- Will I have access to a score report?
- How do I access my score report?
- Do the PTB Mini Mocks include the same questions as the PTB Big Exam Prep Workshop, PTB Big Mock Exam, or the PTB MiniBig?
- Do the PTB Mini Mocks repeat questions?
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Lecture Series
- How long will I have access to the PTB Streaming Lecture Series?
- When does my PTB Streaming Lecture Series access begin?
- How long is the Complete 6th Edition Test Content Outline PTB Streaming Lecture Series?
- How long is each of the nine 24-hour PTB Streaming Lecture Series Domains?
- Do I have to be connected to the internet to stream the PTB Streaming Lecture Series?
- Can I download the audio/video from the PTB Streaming Lecture Series to my device?
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Study Aids
- What will I receive if I purchase the PTB Small Stack SAFMEDS?
- What will I receive if I purchase the PTB FlashMEDS?
- What is the difference between the PTB Small Stack SAFMEDS and the PTB FlashMEDS?
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