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Shipping
- How long does shipping within the United States take?
- Do you ship internationally?
- Will I pay customs fees on international shipments?
- How long does international shipping take?
- Can I upgrade to faster international shipping?
- International Shipping Policy
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Returns
- What is PTB’s return policy?
- What if my order is returned as undeliverable?
- Are PTB Mock Exams returnable?
- Can I get a refund on a Workshop?
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Study Manual
- What version of the PTB ABA Exam Study Manual should I have?
- Do I have the most updated version of the 6th Edition Test Content Outline PTB ABA Exam Study Manual?
- What is the difference between the PTB ABA Exam Study Manual based on the 6th Edition Test Content Outline and the PTB ABA Exam Study Manual based on the 5th Edition?
- If I already have the PTB ABA Exam Study Manual based on the 5th Edition Task List, do I need to buy the 6th Edition Manual based on the Test Content Outline?
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Exam Prep Workshop
- Do I need an internet connection or data access to join my Workshop?
- Is the PTB ABA Study Manual required for the Big Exam Prep Workshop?
- Does the PTB Big Exam Prep Workshop include the PTB ABA Study Manual?
- How long is the PTB Big Exam Prep Workshop?
- Are the PTB Big Exam Prep Workshops recorded?
- Do I need a camera or microphone to participate in the PTB Big Exam Prep Workshop?
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Mock Exams
- Can I have the PTB Mock Exams read to me using text-to-speech software?
- How do I access my test results
- Do the Big Mock Exam video reviews have closed captions?
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Mini Mocks
- How many questions do the PTB Mini Mocks contain?
- Do the PTB Mini Mocks include the same questions as the PTB Big Exam Prep Workshop, PTB Big Mock Exam, or the PTB MiniBig?
- Do the PTB Mini Mocks repeat questions?
- Do I have to purchase all 9 Mini Mocks?
- How many attempts will I have to take the PTB Mini Mocks?
- How long will I have access to the PTB Mini Mocks’ questions?
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Lecture Series
- Do I have to be connected to the internet to stream the PTB Lecture Series?
- Can I download the audio/video from the PTB Streaming Lecture Series to my device?
- Can I stream to the audio/video of the PTB Streaming Lecture Series multiple times during my purchase window?
- Does access to the PTB Streaming Lecture Series expire?
- Does the PTB Streaming Lecture Series have closed captions?
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Study Aids
- What will I receive if I purchase the PTB Small Stack SAFMEDS?
- What will I receive if I purchase the PTB FlashMEDS?
- What is the difference between the PTB Small Stack SAFMEDS and the PTB FlashMEDS?
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